Orders are prepared and shipped 24 hours after validation of your order, excluding public holidays and weekends.
Colissimo with signature: Between 2 and 3 days - Free price from 200 euros of purchases
Colissimo relay point: Between 3 and 5 days - Free rate from 200 euros of purchases
Delivery in Europe
Colissimo with signature:
We understand that the size or color may not suit you, don't worry we offer to make an exchange. And if our products are not suitable for you, you can make a return and we will refund you.
You have a period of 14 days after receipt of your order to request an exchange or return.
The conditions for an exchange or a return are:
- Return of the package intact with the original packaging.
- Sheets should not be used or washed.
How do I request an exchange or return?
Send us an e-mail to firstname.lastname@example.org specifying in subject "Exchange" or "Return" then include your order number.
For returns, we will process the refund within 15 days of receiving your return. We will also examine your returned package to see if it meets the refund conditions.